The Gallery program brings together talented artists and beloved IPs to create official, exclusive, limited-edition artwork for our fans. Each print comes with a Certificate of Authenticity which is signed by the artist and numbered.

Each poster will be 18" x 24" (46' x 61') or 24" x 18" (61' x 46') and printed on 9Mil photopaper. Each Certificate of Authenticity is 9" x 4" (23' x 10') and printed on 16PT C1S cardstock.

We will fulfill every order that we receive during each print’s pre-order window. Pre-orders will begin at 10AM PST on the designated start date and end at 11:59PM PST on the designated end date.

We'll announce the official pre-order start and end dates on this page, our store emails, and social media channels. Follow along and check back for updates so you don't miss out!

Navigate to the product page of the featured artwork and hit "Pre-Order." From there, you can finish your order in the cart.

Pre-order or pick-up order reservations will trigger a temporary hold on funds with your payment provider for the value of your pre-order reservation. Please contact your credit card provider for more information. The credit card used to confirm your pre-order reservation will not be charged for the goods until the merchandise is shipped from our warehouse. Pick-up order reservations will not be charged until the item has been picked up. A BANDAI NAMCO Store account and a saved credit card are required to confirm your pre-order or pick-up order reservation. Unfortunately, we are not able to support pre-orders through a Guest Checkout at this time.

Approximately 2 weeks before the published street date on the product page, a pre-authorization attempt of the credit card that is saved against your Account will be attempted.

If the pre-authorization attempt fails at this time, we will cancel your pre-order reservation, and you will receive 2 emails from the BANDAI NAMCO Entertainment Store;
(1) A cancellation of the original pre-order reservation
(2) A new unique link (valid for 48 hours) to allow you to re-checkout with an updated credit card. In the event that we are unable to process a payment for a pre-order reservation we are not able to guarantee availability of your selected merchandise.

It is strongly recommended that the credit card used to confirm your pre-order reservation uses an expiration date that is later than the published street date for the item. We will update any changes to street dates on the product pages within 24 hours of any announced changes, and your preorder reservations will continue to be valid subject to terms outlined above.

Pick-up orders that are not picked up will not be charged and will be cancelled

You will not be charged when you place a pre-order. A temporary hold will be placed for the cost of your order. This hold is not a charge and no money is being collected. We will re-authorize your payment 2 weeks before orders begin to ship. You will be charged only when your order has shipped and will be notified with your tracking number.

Once your order has been shipped out from our warehouse, you will receive an email notification from BANDAI NAMCO Entertainment referencing the Order number (#) used and providing the tracking information for the shipment. Please be sure to check your email folders including the spam folder. You can also check your Order History and status in your Account Settings on our Store to see the latest updates. Please note that you will only be charged for items that are in-stock and available to ship from our warehouse, at the time the shipment is confirmed.

Please see our FAQs for more information.